Quality, accreditation, and incident programs that span hospitals, IDNs, and ambulatory networks — without the overhead.
Hospital quality lives in silos: incident reports in one system, policy manuals in another, environment-of-care rounds on paper, and accreditation evidence assembled by a survey-readiness committee that reconvenes when the window opens. The tracer methodology is designed to find exactly what silos hide — the policy the unit never saw, the incident trend nobody escalated.
CMS validation surveys and unannounced TJC visits removed the calendar. Readiness is either continuous or theoretical.
The Joint Commission surveys against standards with an evidence expectation: current policies, staff who know them, incidents analyzed and acted on, and environment-of-care programs with documented rounds. CMS Conditions of Participation carry the same demands with certification consequences. DNV adds ISO 9001 structure — internal audit, management review, corrective action — to the hospital setting.
Kintavo runs the connective layer: policies under control with training linkage, incidents trending into action, rounds and audits on schedule with findings tracked to closure — evidence generated continuously, surveyed on demand.
An unannounced TJC survey opens Monday morning. The tracer runs through the med-surg unit: the surveyor asks for the restraint policy (current version, on the unit’s device), the nurse’s competency (current, ten seconds), and the unit’s falls data (trended, with an active corrective action and its evidence). The survey coordinator never opens a war room — there is nothing to assemble.
The surveyor picks a unit, a policy, a nurse, an incident. Each pull lands: current version, documented training, analyzed event, closed action. Continuous readiness is just the daily work, retrievable.
"The most immense value of Kintavo is that after implementation, you're able to do all of these additional tasks that you didn't have time for before."